Thank you for considering JSBL Group for your property maintenance needs. We value your trust, and we want you to feel secure and confident when you share your personal information with us.
This privacy policy explains how JSBL Group collects, uses, and safeguards your personal information, and it applies to all our customers, whether you engage with us in person, over the phone, or through our website.
PRIVACY STATEMENT
JSBL Group is committed to supporting the ‘National Privacy Principles for the Fair Handling of personal Information’ and complying with the Privacy Act 1988 (Cth Australia), which has set clear standards and guidelines for the collection, access, storage and use of personal information, which JSBL Group may obtain during our business with you.
THE INFORMATION WE COLLECT FROM YOU
To provide you with any products or services, JSBL Group may ask for personal details such as your name, address, telephone number or e-mail address. Australian Privacy laws allow JSBL Group to collect personal information directly from individuals who choose to share this information if it is reasonable and practical to do so. Where personal information is collected about you from another source, JSBL Group will take reasonable steps to ensure that you are made aware of:
- JSBL Group collecting personal information about you and how you can contact JSBL Group regarding the collection of such personal information;
- How you can gain access to the personal information collected;
- Why JSBL Group collected the personal information;
- Who JSBL Group would usually disclose such personal information to; and
- Any law requiring JSBL Group to collect personal information and the main consequences (if any) for not providing all or part of the personal information as governed by that law.
You have no obligation to provide any information requested by JSBL Group however, JSBL Group may not be able to provide you with the products or services you require should the product or service depend on the collection of that information, particularly if the collection of that information is required by law.
OUR USE OF COOKIES
As you browse JSBL Group and other websites, online ad networks we work with may place anonymous cookies on your computer, and use similar technologies, to understand your interests based on your (anonymous) online activities, and thus to tailor more relevant ads to you.
HOW YOUR INFORMATION IS USED
The personal information collected is generally used to provide you with the relevant products or services you have requested. JSBL Group uses your personal information for the purpose for which it was disclosed. We may, however, use your personal information to provide you with information about our products and services that we believe may be of interest to you and we may use your personal information for marketing and promotional purposes, but we will always provide you with the option to opt-out of receiving such communications. JSBL Group does not provide, rent or sell personal information to other organisations; however, JSBL Group may disclose personal information to service providers in connection with providing the product or service to you. By providing your personal information to us, you acknowledge and consent that:
- JSBL Group may collect and use your personal information for the purpose disclosed to you;
- You are authorised to provide such information to us; and
- Any information provided may be disclosed on a confidential basis to third party contractors, agents or to our suppliers relevant to providing the products or services offered to you.
KEEPING INFORMATION ACCURATE
You may contact us at any time to correct the personal information held about you.
KEEPING INFORMATION SECURE
JSBL Group takes measures to ensure your personal information is protected from unauthorised access, loss, misuse, disclosure or alteration. personal information may be stored in different ways (electronically and physically). JSBL Group uses security procedures to protect all personal information held. Internal access to and use of personal information within JSBL Group is limited to prevent misuse or unlawful disclosure of that personal information by others.
CONTACT US
If you have any questions or concerns about this privacy policy, please contact us at admin@jsblgroup.com.au.